Shipping Policy
Thank you for shopping at The Fire Pit Garage! We are committed to getting your custom fire pits and accessories to you as efficiently and safely as possible.
Processing Time:
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All items are made to order. Please allow up to three (3) weeks for your order to be processed and shipped.
Shipping Methods:
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We utilize the most appropriate shipping method for your order, based on the size, weight, and destination of your items.
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Fully welded fire pits typically ship via Less-Than-Truckload (LTL) freight due to their size and weight.
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Smaller items and collapsible fire pits may ship via standard ground shipping services.
Shipping Costs:
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Shipping costs will be calculated at checkout based on the items in your order and your shipping address.
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Due to the nature of LTL shipping, those costs will vary greatly.
Shipping Timeframes:
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Once your order has shipped, you will receive a shipping confirmation email with tracking information.
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LTL freight shipping times vary depending on the carrier and your location.
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Standard ground shipping times also vary depending on the carrier and your location.
Shipping Notes:
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We strive to use the most reliable shipping carriers to ensure your order arrives safely and on time.
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Please ensure your shipping address is accurate and complete to avoid delays.
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For LTL shipments, someone will need to be present to receive the delivery.
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Please inspect all items upon arrival. If there is damage, please note it with the delivery driver, and contact us immediately.
Contact Us:
If you have any questions about our shipping policy, please contact us at: